Privacy Policy
Effective Date: [12/02/2025]
Last Updated: [02/07/2025]
MyFinanceCare (“we,” “our,” or “us”) is committed to protecting the privacy of our users and customers (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services through our website www.myfinancecare.in, mobile application, or directly interact with us.
1. Information We Collect
1.1 Personal Information
We may collect the following personally identifiable information:
-
Full name
-
Date of birth
-
PAN card number
-
Aadhaar number
-
Residential and office address
-
Mobile number
-
Email address
-
Employment details
-
Bank account details
-
Income proof documents
-
Credit history and credit score
-
Loan details
-
KYC documents (ID proof, address proof, etc.)
1.2 Non-Personal Information
-
Browser and device information
-
IP address
-
Location data
-
Cookies and usage data
2. How We Collect Your Information
-
When you apply for a loan or financial product on our platform
-
Through our website or app forms
-
When you interact with our representatives
-
From third-party sources such as credit bureaus, banks, and partner NBFCs
-
When you voluntarily provide it through emails, customer support, or feedback
3. Use of Your Information
We use your personal information for the following purposes:
-
To provide financial advisory and loan services
-
To verify your identity and assess your creditworthiness
-
To process your loan or financial product application
-
To communicate with you regarding your application, account, or services
-
For compliance with legal and regulatory requirements
-
To offer tailored financial solutions based on your profile
-
For analytics, customer support, and service improvements
4. Sharing and Disclosure of Your Information
We may share your personal information with:
-
Partner banks, NBFCs, or financial institutions for loan processing
-
Credit bureaus (like CIBIL, Experian, CRIF High Mark) to check your credit score
-
Regulatory authorities (RBI, SEBI, FIU-IND, etc.) as per applicable laws
-
Third-party service providers who assist us in running our operations (IT support, marketing, analytics)
-
Legal or government authorities in case of legal obligation, fraud detection, or security concerns
We ensure all third parties follow strict confidentiality and data protection practices.
5. Data Retention
We retain your personal data:
-
As long as it is necessary to provide you services
-
As required by law, taxation, regulatory, or fraud prevention obligations
Upon request, we will delete or anonymize your data unless required by law to retain it.
6. Data Security
We implement strict security measures to protect your data:
-
Encryption using SSL and secure server infrastructure
-
Restricted access to authorized personnel only
-
Regular audits, firewalls, and antivirus protections
However, no digital transmission or storage system is 100% secure. By using our services, you acknowledge this risk.
7. Your Rights
You have the following rights regarding your personal data:
-
Access your data
-
Update or correct inaccuracies
-
Withdraw consent or opt-out of marketing
-
Request deletion of your data (subject to legal constraints)
-
Raise concerns with the Data Protection Officer
You may contact us at admin@myfinancecare.in to exercise these rights.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Improve user experience
-
Analyze website traffic
-
Deliver targeted advertisements
You can manage cookies via your browser settings.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has shared personal information, please contact us for removal.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of third-party sites. Please review their policies before providing personal data.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
MyFinanceCare (MyWealthcare Advisor Private Limited)
Shop No. 216, Aap Ka Bazar, Gurudwara Road, Gurugram, Haryana
Phone: +91 9266936100
Email: admin@myfinancecare.in
Website: www.myfinancecare.in
